Answers every call, 24/7
Picks up in a natural Australian voice, says your business name and handles several callers at once.
You're on the tools. Keyhold's on the phone.
Keyhold is an AI receptionist that answers the calls you can't, in a natural Australian voice. It takes the job details, books it into your calendar and texts you a summary before you've climbed off the ladder. Live in 7 days, from $99 a month.
- Setup fee back if it doesn't book you a job in 30 days
- No lock-in contract
- Set up in person, anywhere in Perth
Books straight into
ServiceM8TradifyGoogle CalendarOutlookGmailGoogle Business ProfileWhat is voicemail costing you?
Most people who hit voicemail don't leave a message. They ring the next business on Google. Move the sliders to match your week.
Be conservative. Some missed calls are tyre-kickers or spam.
Work going to someone else each year
$43,680
That's about 125 jobs a year.
12 jobsto cover the first year
1 joba month covers the monthly fee
11×what you'd recover, compared with the cost
Missed calls × 52 weeks × job value × share that would have booked. Keyhold won't catch every one of these, and your numbers will differ. It's a way to size the problem.
Watch a missed call become a booked job.
Type your business name, pick your trade and play the call. On the right you can see what Keyhold understands as the caller talks.
The spoken preview uses your device's built-in voice. Your real receptionist uses a natural Australian AI voice, set up and tested with you before it goes live.
Acme PlumberSimulated call, 1 min 10 sec
Call ended
What Keyhold heard
- Caller
- Listening
- Job
- Listening
- Suburb
- Listening
- Urgency
- Listening
- Outcome
- Listening
Text to your phone, a few seconds after the call
Live in 7 days. You barely lift a finger.
You keep your number. Calls you don't pick up divert to Keyhold, so customers ring the same number they always have.
Day 1
15-minute call
We go through your jobs, the questions you ask every caller, your service area and when you take bookings.
Days 2 to 4
We build it
Voice, script, booking rules, emergency rules and text messages, all set up for your business. You approve the script.
Days 5 and 6
Test calls together
We ring it as fussy customers, tweak the answers and make sure emergencies reach you every time.
Day 7
Go live
Missed calls divert to Keyhold. Every month we review your calls with you and make any changes you want, included.
Everything a good receptionist does. None of the wages.
It works nights, weekends and public holidays, never puts anyone on hold and never forgets to write down the address.
Asks your questions
Job type, address, access, photos by text, budget. Whatever you'd ask, it asks, in the order you'd ask it.
Books the job
Into the slots you open in Google Calendar, Outlook, ServiceM8 or Tradify. No double bookings.
Escalates emergencies
Burst pipe, no power, locked out? It texts you instantly with the details so you can call straight back.
Texts back missed calls
Anyone who hangs up gets a text within seconds, so they reply to you instead of ringing the next tradie.
Asks for Google reviews
After each job, customers get a polite review request. Unhappy ones come to you first.
Built for trades. Works for any business that lives on the phone.
- Plumbers and gasfitters
- Electricians
- Air-con and refrigeration
- Pest control
- Locksmiths
- Cleaners
- Builders and handymen
- Landscapers
- Physios and clinics
- Mechanics
- Salons
- Property managers
Flat monthly price. Cheaper than one missed job.
One-off setup, then a flat monthly fee. Month to month, 30 days' notice to cancel. Prices in AUD.
Text-Back
You get to most calls and want the rest to hear back from you fast.
$99/month
+ $390 one-off setup. Live in about 5 days.
- Every missed call gets a text within seconds
- Replies forwarded straight to your phone
- Google review requests after every job
- Monthly summary of calls saved
Answer & Book
You're losing real jobs to voicemail and want them booked in while you work.
$249/month
+ $990 one-off setup. Live in about 7 days.
- AI receptionist with an Australian voice, 150 minutes a month
- Asks your questions and books into your calendar
- Emergency rules that text you instantly
- Call summary texted to you after every call
- Everything in Text-Back
- Script changes included every month
Setup fee back if it doesn't book you a job in your first 30 days live.
Front Desk
You're flat out and want calls, quotes and the inbox off your plate.
$490/month
+ $2,490 one-off setup. Live in about 14 days.
- Everything in Answer & Book, with 400 minutes a month
- Books straight into ServiceM8 or Tradify
- Quote follow-up texts and emails
- Inbox sorted, with replies drafted for you to approve
- Monthly results report and review call
Call minutes over your allowance are passed on at cost, with no markup. You own your call records. Your rights under Australian Consumer Law apply on top of our guarantee.
Multi-site, franchise or high call volume?
One receptionist across every location, with per-site rules, routing to the right team, CRM and job-system integrations, custom voice and monthly reporting across the group. Priced to your volume.
3 founding spots left
We're taking on 3 Perth businesses at a founding rate while we build case studies.
- No setup fee on Answer & Book (normally $990)
- $99 a month for your first 2 months, then $249
- In return: a short case study, an honest Google review and one referral if you're happy
Why not voicemail, a call centre or an app?
The usual options for a small business that can't always answer the phone.
| Compared on | Voicemail | Human answering service | DIY AI app | Keyhold |
|---|---|---|---|---|
| Answers when you can't | No | Yes, often business hours only | Yes | Yes, 24/7 |
| Books into your calendar | No | Sometimes | If you build it | Yes |
| Knows your trade's questions | No | Generic message-taking | If you write the script | Yes, set up with you |
| Emergency rules | No | Basic | You configure | Yes, tested before go-live |
| Done for you | No | Yes | No, your weekends | Yes |
| Local person you can ring | No | Rarely | No | Yes, in Perth |
| How you pay | Free, plus every lost job | Per call or per minute | Subscription plus your time | Flat monthly, from $99 |
Under the hood
For the technical crowd. Keyhold is a real-time voice agent wired into the tools a business already runs on, with hard rules around the parts that matter.
Caller
Rings the number on your ute, website or Google listing.
Your number
Unchanged. Calls you don't answer divert after the rings you choose.
Keyhold voice agent
ListensStreaming speech-to-text tuned for Australian accents and noisy job sites
ThinksA language model working inside your script, prices, service area and booking rules
SpeaksNatural Australian voice, with interruptions handled like a person would
Takes action
BooksCalendar, ServiceM8, Tradify
TextsSummary to you, confirmation to the caller
LogsTranscript, recording and job details
EscalatesEmergencies to your mobile, instantly
Always says it's an AI
Every call opens with an AI and recording notice. No pretending.
Never makes up prices
It quotes only the fixed prices you approve. Everything else becomes a quote visit.
Emergencies reach a human
Safety keywords trigger an instant text to you, and 000 advice when anyone's at risk.
Books only open slots
It reads your real availability, so it can't double-book or invent a time.
Every call on the record
Transcript and summary for each call, so you can check exactly what was said.
Your data stays yours
Exportable any time and deleted when you leave. We never sell personal information.
Starting with Perth trades. Built for every business that answers a phone.
Keyhold is in its founding-client stage. If you run a group of businesses, sell software or phone services to small businesses, or invest in this space, we'd like to talk.
For groups and partners
- Franchise and multi-site groups: one setup, rolled out to every location with local rules
- Software and telco partners: offer Keyhold to your customers under your brand
- Webhooks and API access to push call data into your CRM or job system
- Custom voice, languages and call flows for your industry
For investors
2.81Mactively trading businesses in Australia
97%have fewer than 20 staff
65%have no employees at all
In two out of three Australian businesses, the owner is the receptionist. Keyhold's plan:
- NowProve it with Perth trades: done-for-you setup, case studies, monthly recurring revenue
- NextEvery phone-dependent small business in Australia, with faster self-serve setup
- ThenPartner channels: franchise groups, job-management software and telcos
Source: ABS, Counts of Australian Businesses, June 2026 (released 18 August 2026). abs.gov.au
Built in Perth by Lazar.
I study electrical engineering at Curtin and work in a Perth lighting and smart-home business, so I spend a lot of time around tradies. The pattern is always the same: great at the work, too busy to answer the phone, and losing jobs to whoever picks up first.
Keyhold fixes that. I set it up with you in person, test it with you, and look after it every month. One go-live a week, so every client gets proper attention.
30-day guarantee
If Keyhold hasn't booked you a job in your first 30 days live, we refund your setup fee in full. No forms, no fight.
Read the refund policyStraight answers
Something else on your mind? Book a call and ask.
Will callers know it's an AI?
Yes. Every call opens by saying the caller is speaking with an AI assistant and that the call is recorded so the details are right. We never skip this. Most callers don't mind, because they get an answer instead of a beep.
What happens with emergencies?
You set the rules. For burst pipes, gas, electrical danger or lockouts, Keyhold texts you straight away with the caller's details and tells the caller to expect a call back. If anyone is in danger it tells them to hang up and call 000.
Do I keep my phone number?
Yes. Calls you don't answer divert to Keyhold. Customers keep ringing the number they already have, and you can still pick up whenever you're free.
What if a caller wants to talk to a real person?
Keyhold takes their details and texts you straight away so you can call back. You can also have it offer to put them through to your mobile during set hours.
Can it give prices or quotes?
Only if you want it to. By default it collects the job details and books a quote visit. If you have fixed prices, such as a call-out fee, you can let it say them.
What if it books something wrong?
You approve the script and booking rules before go-live, and it can only book into slots you open. You get a summary text for every call, and changes are included in your monthly fee.
Is there a contract?
No lock-in. Plans are month to month with 30 days' notice to cancel. You own your call records and can export them.
What does it cost beyond the monthly fee?
Only call minutes over your plan's allowance, passed on at cost with no markup. Most small trades stay inside the allowance.
Do I need to be good with tech?
No. We set it up, test it with you and handle every change. You just read the texts it sends you.
Book a free 15-minute call.
Tell us when suits. We'll confirm by text within one business day and show you Keyhold answering calls for a business like yours.
- No obligation and no hard sell
- Happy to come to you anywhere in Perth
- Bring your questions on pricing, setup and your phone system